Skip to main content

AHANIX working resource

E-commerce Website Checklist

Review product data, checkout, payments, tax, delivery, support, accessibility and operational ownership.

For: Businesses planning or reviewing an online shop.

Section 01

Products and customer decisions

  • Use accurate product names, descriptions, prices, availability and imagery.
  • Explain delivery areas, times, costs, returns and support routes before checkout.
  • Make variants, quantities and stock states understandable without colour alone.
  • Test search, filters and product journeys on a small mobile screen.

Section 02

Checkout and protection

  • Use a reputable payment provider and avoid storing card details unnecessarily.
  • Validate totals, discounts, tax, delivery and confirmation information server side.
  • Protect administrator accounts with least privilege and MFA.
  • Review fraud, refund, chargeback and suspicious-order processes.

Section 03

Operations and compliance

  • Define owners for catalogue updates, fulfilment, customer messages and stock exceptions.
  • Review privacy, cookies, terms, returns and accessibility with suitable professional input.
  • Test order, email, inventory and accounting integrations with non-sensitive test data.
  • Plan monitoring, backups, updates and peak-demand capacity.