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AHANIX working resource

Small Business Website Checklist

Plan the essential content, trust signals, actions and ownership details a small-business website needs.

For: UK small businesses creating a first website or reviewing an existing one.

Section 01

Purpose and audience

  • Write down the main customer problem the website should help solve.
  • Identify the priority audience and the questions they ask before making contact.
  • Choose one primary action and a small number of useful secondary actions.
  • Define the real service area without implying offices that do not exist.

Section 02

Pages and proof

  • Prepare a clear homepage, service information, about context and contact route.
  • Add factual company details, working methods and support expectations.
  • Use only genuine reviews, project examples, qualifications and photographs.
  • Explain prices or the quotation process without hidden promises.

Section 03

Ownership and upkeep

  • Keep the domain and critical accounts in controlled business ownership.
  • Use unique passwords and multi-factor authentication where available.
  • Assign responsibility for enquiries, updates, renewals and backups.
  • Set a date to review services, team details, policies and broken links.